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Fact 1: SMBs report an average of over 50 hours of lost productivity per employee per year due to IT problems.
Fact 2: 93% of IT problems can be proactively addressed via remote administration before they turn into performance problems, downtime, loss of data or security breaches.
Fact 3: Current IT support providers profit when you face more IT problems rather than less !!!
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Managing and troubleshooting desktops, networks, servers and IT security is rarely seen as a core activity by SMBs. Some of the questions which come to your mind might include: Does hiring a full time IT support specialist make sense? Can I pay a predictable monthly price rather than being at the mercy of IT support charges paid by the hour? How can I reduce downtime, poor performance and IT security breaches without paying through the nose?
Relax! You are not alone.
Play it smart with T-Care™, a set of comprehensive IT management services at a predictable and affordable monthly cost. T-Care™ provides top class IT services and a sophisticated set of IT management tools, currently available only to Fortune 1000 companies. You get all of this without huge up-front investment or commitment to long term contracts. In contrast, you get minimal start up time. Our technology allows us proactively to fix issues before they turn into problems and instantaneously attend to a problem to prevent disaster. Experience a higher level of service with T-Care™. Given the fact that we charge a predictable monthly cost, we profit when our clients have fewer problems rather than more. Rely on us - remain in T-Care™.
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“Being that I am the only IT person for our organization I am relieved to know that TTJ has my back when I am in need.” |
- Melissa, Portland State Bookstore |
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“Contacting TTJ is easy, they have both an online and phone based system, and will respond based on severity of issue.” |
- Lyal, Hanard Machine |
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“If someone I knew was looking for a knowledgeable and professional IT company with a history of excellent follow-through I would certainly recommend TTJ.” |
- Mark, West Salem Family Practice |
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What we offer?
Broadly speaking, we manage everything related to your desktops, networks and servers. TTJ NetCom does specialized SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patching, anti-virus updates, software deployments and much more. We have certified engineers and technicians delivering high levels of IT support from our Network Operations Center on 24x7 basis.
Server & Network Management |
Desktop Support |
Security Management |
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Windows 2003, 2008, and 2011 server support and proactive maintenance |
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Troubleshooting any alert that arises while monitoring systems
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Weekly check for viruses and event logs to identify problems and troubleshoot them
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Check and patch up all security holes and verify data backup |
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Management of all Hubs, Switches and other network devices |
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Windows XP, Vista, and 7 desktop support, proactive maintenance and optimization |
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Regularly deploy patches and update virus definitions |
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Perform desktop tunings like Defrag, Scandisk, Paging file optimizations, bottlenecks etc. |
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Deploy updates to software and service packs |
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Support for Microsoft off the shelf products and third party applications |
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Extend end user technical support |
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Proactive firewall maintenance and troubleshooting when problem arises |
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Maintain logs of intrusion attempts from outside influences |
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Continuous filtering for bugs,
Spyware, Malware and other threats |
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Proactive monitoring of e-mails for spam and viruses before they can affect the network |
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